The sights and sounds of Facebook, Instagram, Pinterest and Tik-Tok have changed the way small hospitality businesses undertake their marketing. To some extent, social media has levelled the playing fields for them too. Having said that, it's important to keep
A major challenge the hospitality industry faces is wage cost. After all, it is an industry most vulnerable to seasonal factors. Add the uncertainties of a crisis such as the outbreak of COVID-19, the complexity of managing manpower and wages
When you operate a hospitality business, your front of house staff - the team that connects with your customers, delivers the service, and forms the face of your business - are your most vital assets. You rely heavily on these
Careful accounting records are critical to increasing your chances of success in the hospitality industry. The thin profit margin that small restaurants survive on necessitates the need for an efficient system to track and record this critical information. Here are